Do my users see my full name?
Your users only see your first name, whether they receive chat responses from you, or emails. Your last name is kept private and is only seen by other operators in your team.

What is my email used for?
Your email address is used to send you email notifications of unread messages from visitors. You may disable email notifications anytime in the Notifications settings.

What is my avatar used for?
Your avatar photo is seen by your visitors, as well as other operators. It is used to identify yourself visually and put an human face in your chatbox and emails.

Why do I still see an avatar after I removed it?
If no avatar is defined, Crisp uses your Gravatar, based on your email. In case you already use Gravatar and linked an image to your email on Gravatar, Crisp will default to this one.

Notes on password security
We advise that you use a strong password. Note that Crisp takes security very seriously, and our systems are resilient against external password attacks. Passwords are stored encrypted.