1 of 2
icon
A scheduled maintenance for Helpdesk affecting REST API, Web App will start in 6 hours. Find out more on our status page.
icon
Impersonating [email protected] in production environment. [cluster: europe-west3-86c1, account_id: 54467, user_id: 79025153 ]
home

question_answerboltmonetization_onpeoplebar_chart
settings
Statistics

adjustLive

Overview
Agents
Voice

insert_chartDASHBOARDS

👍
Project Increase CSAT
🔙
Refunds
🤜
SLA Compliance
Ticket backlog

emoji_eventsSupport Performance

Overview
Agents
Busiest times
Channels
Revenue
Help Center
SLAs

lightbulbTicket Insights

Ticket Fields
Tags
Macros
Intents

starQuality Management

Auto QA
Satisfaction
NEW

boltAutomate

Overview
AI Agent Support
Performance by feature

monetization_onConvert

Campaigns

phoneVoice

Overview
Agents

Live overview

Teams
Users
Agents onlineinfo_outline
3
Agents offlineinfo_outline
30
Assigned open ticketsinfo_outline
5
Unassigned open ticketsinfo_outline
14
Today, March 12thBusiness hours 05:00 am - 04:59 am Europe/Belgrade
Support Volumeinfo_outline
Ticket createdTicket repliedTicket closed