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Marco D.
email
Message intentsinfo_outline
shipping/change
closeShipping/change
Requests to change the shipping address.
Other intents
addDiscount/request
Requests about applying a discount code.
addExchange/request
Requests to exchange items of an order after it was received.
addExchange/status
Questions about the status of an exchange.
addFeedback
Customer sending a feedback.
addOrder/cancel
Requests to cancel an order.
addOrder/change
Requests to change an item in an order before it was shipped.
addOrder/damaged
Questions about next steps when a received item is damaged.
addOrder/wrong
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addOther/no reply
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addOther/question
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addOther/thanks
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addProduct/question
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addRefund/request
Requests to refund an order or subscription.
addRefund/status
Questions about the current status of a refund.
addReturn/request
Requests to return an order.
addReturn/status
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addShipping/delivery issue
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addShipping/policy
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addShipping/status
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addStock/request
Requests or questions about restocking an item.
addSubscription/cancel
Requests to cancel a subscription.
addSubscription/change
Requests to change a subscription.
Hey support,
I am traveling this weekend to my parent's house in San Francisco.
Their address is
123 Gorgias Street, San Francisco, USA
Can you please change it before I depart?
check
Edit Shipping address onShopify (filips-gorgias-store)byaccount_circleBill Yata
Payload:
{
"zip": "91003",
"city": "San Francisco",
"phone": "",
"province": "California",
"last_name": " DiCaprio",
"country": "United States",
"first_name": "Marco",
"company": "",
"address1": "4th street 54",
"address2": ""
}Order id: 6349934756087
Today at 8:13 PM
Marco D.
is typing...
- keyboard_arrow_left
- keyboard_arrow_right
during-business-hoursclose
order-change/cancelclose
VIPclose
vipclose
+ 2arrow_drop_down
ASSIGN TO:
Teams
Users
search
MD
note
email[email protected]content_copy
phonecontent_copy
expand_lessshopping_cart Cart
Items:0
Total:0.00 USD
ShopifyTotal spent: $4,016.20
Orders: 2
Created at:09/25/2024
Note:-
Tags:
coachclosefitcloseSubscription card declinedclosetest123closeVIPclose
No result
Created: 02/05/2025
Total: —
Created at:02/05/2025
Note:
expand_lesswidgets Shipping cost: 0.00 USD
Code:custom
expand_lessattach_money Refund
Processed at:10/04/2024
expand_less1 × Super Bee Master
Subtotal:0
expand_lesshome Shipping address
Name:Marco DiCaprio
Address1:4th street 54
City:San Francisco
Country:United States
Province:California
Province code:CA
Zip:91003
expand_lesslocal_mall 1 × Super Bee Master
Refunded:
1 item
Amount:25.00
Sku:7
expand_morelocal_mall 1 × Milk & Honey cookie - 10 boxes
Amount:40.00
Sku:cookie
expand_morelocal_mall 1 × Herbal Tea
Amount:5.00
Sku:herbal3
Note:
Order status url:https://gorgiasbeegear.myshopify.com/55026254071/orders/3...
Tags:
No result
Tags:
No result
Metafieldsexpand_moreCreated: 06/18/2024
Total: —
Created at:06/18/2024
Note:
expand_lesswidgets Shipping cost: 4.90 USD
Code:Economy
expand_lessattach_money Refund
Processed at:09/25/2024
expand_less1 × Honey from our Apiary - 0.5 KG
Subtotal:4.5
expand_lesshome Shipping address
Name:Marco DiCaprio
Address1:72 fraser
City:San Francisco
Country:United States
Province:California
Province code:CA
Zip:94103
expand_lesslocal_mall 1 × Honey from our Apiary - 0.5 KG
Refunded:
1 item
Amount:4.50
Sku:100
Note:
Order status url:https://gorgiasbeegear.myshopify.com/55026254071/orders/3...
Tags:
SubscriptioncloseSubscription Recurring Orderclose
No result
Tags:
SubscriptioncloseSubscription Recurring Orderclose
No result
Metafieldsexpand_moreCreated: 05/19/2024
Total: $9.40
Created at:05/19/2024
Note:
expand_lesslocal_shipping Shipment
Tracking number:123456789012
expand_lesswidgets Shipping cost: 4.90 USD
Code:Economy
expand_lesshome Shipping address
Name:Marco DiCaprio
Address1:Boston street 32
City:Boston
Country:United States
Province:Massachusetts
Province code:MA
Zip:02101
expand_lesslocal_mall 1 × Honey from our Apiary - 0.5 KG
Amount:4.50
Sku:100
Note:
Order status url:https://gorgiasbeegear.myshopify.com/55026254071/orders/5...
Tags:
damagedcloseSubscriptioncloseSubscription Recurring Orderclose
No result
Tags:
damagedcloseSubscriptioncloseSubscription Recurring Orderclose
No result
Metafieldsexpand_moreCreated: 10/10/2024
Total: $10.00
Notes:-
Tags:
No result
expand_lesslocal_mall 1 × Bee Smoker
Amount:10.00
SKU:100
expand_lesshome Shipping address
Name:Marco DiCaprio
Address1:Boston street 32
Address2:-
City:Boston
Country:United States
Province:Massachusetts
Zip:02101
expand_less
Loop Returns
Loop ReturnsStatus:success
expand_less
Return #1373: open
Return #1373: openCreated at:2023-06-14T13:16:52+00:00
Label status:N/A
Label updated at:N/A
Carrier:N/A
Currency:USD
Tracking number:N/A
Updated at:2023-06-14T13:16:55+00:00
Return product total:4.50
Return discount total:0.00
Return credit total:4.50
Return total:4.50
Return tax total:0.00
Handling fee:0.00
Refund:0.00
Gift card:0.00
Exchange product total:4.50
Exchange discount total:0.00
Exchange credit total:4.50
Exchange tax total:0.00
Upsell:0.00
Exchange total:4.50
Destination id:11213
Edited at:-
Exchanges:Undetermined value
State:open
Status page url:https://gorgiasbeegear.loopreturns.com/#/return/79caeab5-...
Total:0.00
expand_lessExchanged Items
Title:Honey from our Apiary - 0.5 KG
Product id:7188789133559
Variant id:41473456898295
Sku:100
Price:4.50
Discount:0.00
Tax:0.00
Returned at:06/14/2023
Parent return reason:Item didn't fit
Return reason:Item was too small
Outcome:default
Refund:0.00
Return comment:N/A
expand_moreReturn #1371: open
Return #1371: openCreated at:2023-06-16T10:14:17+00:00
Label status:N/A
Label updated at:N/A
Carrier:N/A
Currency:USD
Tracking number:N/A
Updated at:2023-06-16T10:14:19+00:00
Return product total:24.00
Return discount total:0.00
Return credit total:24.00
Return total:24.00
Return tax total:0.00
Handling fee:0.00
Refund:0.00
Gift card:0.00
Exchange product total:24.00
Exchange discount total:0.00
Exchange credit total:24.00
Exchange tax total:0.00
Upsell:0.00
Exchange total:24.00
Destination id:11213
Edited at:-
Exchanges:Undetermined value
State:open
Status page url:https://gorgiasbeegear.loopreturns.com/#/return/0a72f127-...
Total:0.00
expand_lessExchanged Items
Title:Honey from our Apiary - 1 KG
Product id:7188789133559
Variant id:41473456931063
Sku:101
Price:24.00
Discount:0.00
Tax:0.00
Returned at:06/16/2023
Parent return reason:Item didn't fit
Return reason:Item was too big
Outcome:default
Refund:0.00
Return comment:N/A
expand_moreReturn #1426: open
Return #1426: openCreated at:2023-09-06T09:20:34+00:00
Label status:N/A
Label updated at:N/A
Carrier:N/A
Currency:USD
Tracking number:N/A
Updated at:2023-09-06T09:20:39+00:00
Return product total:24.00
Return discount total:0.00
Return credit total:24.00
Return total:24.00
Return tax total:0.00
Handling fee:0.00
Refund:0.00
Gift card:0.00
Exchange product total:24.00
Exchange discount total:0.00
Exchange credit total:24.00
Exchange tax total:0.00
Upsell:0.00
Exchange total:24.00
Destination id:11213
Edited at:-
Exchanges:Undetermined value
State:open
Status page url:https://gorgiasbeegear.loopreturns.com/#/return/1174340f-...
Total:0.00
expand_lessExchanged Items
Title:Honey from our Apiary - 1 KG
Product id:7188789133559
Variant id:41473456931063
Sku:101
Price:24.00
Discount:0.00
Tax:0.00
Returned at:09/06/2023
Parent return reason:Item didn't fit
Return reason:Item was too big
Outcome:default
Refund:0.00
Return comment:N/A
expand_less
SmileMarco DiCaprio
SmileMarco DiCaprioPoints balance 👑:20806
State:member
Referral URL:https://i.refs.cc/okLMg7GY
Created at:06/29/2022
Updated at:09/25/2024
expand_lessunfold_less
Yotpo
YotpoAvg. rating: 0thumb_down
Reviews: 0
expand_lessstarsLoyalty Points
0
Total points earned:0
Total redemptions:0
Successful referrals:0
Referrals made & clicked:0
Referral by another customer:
False
expand_lesschat_bubbleReviews
0
Average rating:0
starstarstarstarstar
0
Average site rating:0
starstarstarstarstar
0
Average product rating:0
starstarstarstarstar
0
Average sentiment:Inconclusive
Average site sentiment:Inconclusive
Average product sentiment:Inconclusive
favoriteTop Mentioned Topics
expand_lessinventoryThe honey is great!
Created: 08/09/2022
starstarstarstarstar
5
The honey is great!
The honey I received tasted really well and I will buy again!
thumb_down 0thumb_up 0
expand_less📦 Honey from our Apiary
Name:Honey from our Apiary
Product page:https://yotpo.com/go/cmEawZuT
Category:Electronics
Reviews:0
Product rating:0
starstarstarstarstar
0